Here’s a concise and customer-friendly Cancellation and Refund Policy for Kashiva.in:
Cancellation and Refund Policy
At Kashiva.in, we strive to ensure a fulfilling spiritual experience for our customers. Please review our cancellation and refund policy below:
1. Cancellations
- Event Bookings: Cancellations for pooja or event participation must be made at least 48 hours before the scheduled date. Refunds will be issued after deducting a nominal administrative fee.
- Last-Minute Cancellations: If cancellation occurs within 48 hours of the event, refunds will not be provided, as arrangements for the ritual would already be finalized.
2. Refund Policy for Products
- Blessed Items: Items like vibhuti, sacred oil, or prasad cannot be returned or refunded, as they are spiritually consecrated during rituals.
- Other Products: Refunds for eligible items will depend on the condition of the returned product. The item must be:
- Unused and in its original packaging.
- Returned within 7 days of delivery.
Refunds will be processed after inspection of the returned item.
3. Non-Refundable Items
- Digital services or personalized poojas once performed are non-refundable.
4. How to Request a Refund
To initiate a cancellation or refund, please get in touch with our support team at support@kashiva.in or call us at +91-.
We value your trust and aim to address your concerns with understanding and fairness.