At Kashiva.in, we ensure that all sacred items, including vibhuti, prasad, blessed oil, and other spiritual products, are delivered with utmost care and respect for their sanctity. Please review our shipping and delivery terms below:

1. Delivery Methods

• All standard shipments will be handled via Indian Post or trusted courier services.
• Customers can opt for express delivery for faster service at an additional charge.

2. Processing Time

• Orders are typically processed within 2-3 business days after confirmation, excluding weekends and public holidays.
• For customized pooja items, processing times may vary and will be communicated during order confirmation.

3. Express Delivery

• Customers requiring urgent delivery can request express delivery at an additional cost.
• Express delivery times and charges will vary based on location and will be shared before finalizing the order.

4. Gift Packaging

• Gift packaging is available for an extra charge. You can select this option at checkout, and we will ensure that the sacred items are packed beautifully while maintaining their spiritual essence.

5. Shipping Charges

• Shipping charges are calculated based on the weight, size, and destination of the order.
• For express delivery and gift packaging, applicable charges will be added to your total bill.

6. Delivery Times

• Standard Delivery: Typically within 5-7 business days (depending on your location).
• Express Delivery: Typically within 2-4 business days (subject to availability).

Please note that delivery times may vary due to unforeseen circumstances like weather conditions, strikes, or delays with the courier service.

7. Tracking Your Order

• Once your order is shipped, a tracking number will be shared via email or SMS. You can use this to track your order’s status.

8. Packaging and Handling

• All items are carefully packed to maintain their sanctity and quality during transit.
• For fragile items like bottles of blessed oil, additional protective packaging is used.

9. Serviceable Locations

• Currently, we deliver across India. For international delivery requests, please contact us at support@kashiva.in before placing your order.

10. Undelivered Packages

• In cases where a package is undelivered due to incorrect address details provided by the customer, re-shipment charges will apply.

11. Questions or Concerns

For any queries regarding shipping, delivery, or packaging, please contact our support team:

• Email: support@kashiva.in
• Phone: +91-[Insert Number]

We appreciate your trust in Kashiva.in to deliver spiritual items with care and devotion.